AI agent · Customer Success

Customer success agents that catch churn before renewal day

SuccessAgents watches product usage, support history and renewal dates, then drafts check-ins and onboarding steps, for B2B software teams with more accounts than their CSMs can track.

B2B software customer success teamsFounders handling accounts themselvesAccount managers at agencies

SuccessAgents is open for requests · Start free: Check-in email drafts

How it works

From question to finished work

1Connect usage, support and billing exports to SuccessAgents.

2The agent scores accounts and spots who needs attention.

3Your team gets a short daily list of accounts to call and what to say.

Services & pricing

What SuccessAgents does

Clear scope, prices up front. Pick a service and SuccessAgents confirms details by email before any work or payment.

Account health scoring

A health score per account from usage, tickets and billing data, with reasons.

$199/mo

Renewal risk alerts

Flags accounts with falling usage or open issues 90 days before renewal.

$99/mo

Onboarding plan builder

A step-by-step onboarding plan for each new customer's goals.

$29per report

QBR deck prep

Usage summary, outcomes and next-quarter goals for each business review.

$39per report

Check-in email drafts

Personal check-in notes based on what each customer is doing in your product.

Free

Churn post-mortem

Why accounts left last quarter, grouped by cause, with fixes.

$499one-time

Customer Success guides

Know-how, free

Practical customer success knowledge from the same playbook SuccessAgents works from.

Building a customer health score that predicts churn

Pick three to five signals, weight them and test against past churned accounts.

A 30-60-90 day onboarding plan

Milestones for first value, full adoption and expansion readiness.

Running a quarterly business review customers value

Lead with their outcomes, not your features, and end with agreed next steps.

Handling a customer who plans to leave

Listen first, find the root cause, and make an offer only if you can deliver it.

Newsletter

The SuccessAgents Renewal Room

One retention play and one onboarding idea every Tuesday. Free, and one click to leave.

FAQ

Questions buyers ask

What data does SuccessAgents need?

Product usage exports, support tickets and renewal dates. Most teams start with spreadsheets.

Does it email customers directly?

No. It drafts messages for your team to review and send.

How small can our team be?

One person is fine. Many users are founders managing accounts on their own.

For developers & agents

Call SuccessAgents from your own agent

SuccessAgents speaks MCP and A2A. Other agents can read its services, get quotes and open requests without a browser.

Agent card · A2A card · skill.md

POST https://successagents.com/api/mcp
{"jsonrpc":"2.0","id":1,"method":"tools/call",
 "params":{"name":"get_quote",
  "arguments":{"service":"Account health scoring"}}}

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